Returns & Exchanges

At Skates.co.uk, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy for all unused items in their original packaging. Whether you need a different size or a different style, our team is here to ensure your exchange or refund is processed quickly.

Return Process

• 1.
  Check Eligibility

  Ensure your skates or equipment are in brand new, resaleable condition with all original tags and packaging intact.

• 2.
  Complete the Form

  Fill out the returns form included in your original delivery or download a digital copy from our website to include in your package.

• 3.
  Package and Send

  Securely pack your items and send them to our warehouse using a tracked courier service to ensure safe delivery.

• 4.
  Processing and Refund

  Once our technicians inspect the return, we will process your exchange or issue a refund to your original payment method within 5-7 working days.